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New Grand Park Hotel Surabaya, Surabaya
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Key details
About the Hotel
Jl. Samudra No.3-5, Bongkaran, Pabean Cantian Surabaya Center,
Surabaya,
Indonesia,
East Java
New Grand Park Hotel is strategically located in Surabaya, the second-largest industrial city in Indonesia. The hotel offers a blend of comfort and convenience with its modern amenities. This 3-star hotel is situated close to prominent cultural landmarks such as Tugu Pahlawan and the House of Sampoerna.
Location
New Grand Park Hotel is conveniently located within a 5-minute drive from key attractions, including Tugu Pahlawan. The hotel connects to a shopping center and is also located 2.5 miles from Gubeng train station and 15.5 miles from Juanda Airport, offering easy access for travelers.
Rooms
The hotel features 118 air-conditioned rooms with large windows that invite natural light. Each room is equipped with complimentary Wi-Fi, a flat-screen cable TV, a refrigerator, and a seating area with a sofa. Private bathrooms include deep soaking bathtubs or showers along with complimentary toiletries.
Eat & Drink
The onsite Semanggi New Coffee Shop offers a diverse menu featuring Indonesian, Chinese, and Western cuisines. Guests can enjoy a meal in a relaxed setting with international dishes served throughout the day. The restaurant caters to various tastes, making it a suitable dining choice for hotel patrons.
Leisure & Business
The hotel's recreational facilities include a peaceful garden, providing an ideal environment for relaxation. Business travelers can utilize the meeting room and business center, along with amenities like express check-in and dry cleaning services. Concierge services are available to assist with local arrangements.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Spacious Rooms!
“I loved the spacious room I stayed in; it gave me plenty of room to relax and enjoy my time.” view full review
Impressive Cleanliness
“The bathroom was spotless and well-maintained, making my experience even more comfortable.” view full review
Relaxing Atmosphere
“The leisure areas provided a calming vibe, perfect for unwinding after a busy day.” view full review
Delicious Offerings!
“The dining options were affordable and tasty, making every meal enjoyable and satisfying.” view full review
General
Free Wi-Fi
Parking
Safe deposit box
Guest Parking
Electric kettle
Services
Paid shuttle service
Room service
Dining
Restaurant
Business
Business center
Spa & Leisure
Swimming pool
Room features
Air conditioning
Self-catering
Electric kettle
Media
Flat-screen TV
Telephone
Show more
Location
Jl. Samudra No.3-5, Bongkaran, Pabean Cantian Surabaya Center,
Surabaya,
Indonesia,
East Java
Map view
Jl. Samudra No.3-5, Bongkaran, Pabean Cantian Surabaya Center,
Surabaya,
Indonesia,
East Java
City landmarks
Mosque
Sunan Ampel's Tomb
4200 ft
Museums
Heroes Monument and 10th November Museum
3500 ft
Public Building
Bank Indonesia Museum
2900 ft
Mosque
Muhammad Cheng Hoo Mosque
1.6
mi
Church
Church of the Birth of Our Lady
2400 ft
Kampung Dukuh
Klenteng Hong Tiek Hian
2400 ft
Jln. Pahlawan
Jalan Pahlawan
2600 ft
Jl. Pahlawan Alun-alun Contong
November 10th Museum
3100 ft
Museums
Museum Kesehatan Dr. Adhyatma MPH
4300 ft
Jl. Bubutan no. 85
Tomb of Dr. Soetomo
5100 ft
Museums
Sampoerna Museum
1.0
mi
Jln. Jagalan no. 74-76
Klenteng Pak Kik Bio
4600 ft
Km 48 Jl. Raya Surabaya Malang
Taman Dayu Waterpark
4000 ft
Jl. Tunjungan Siola Tunjungan Center
Siola Surabaya Museum
1.4
mi
Jl. Pemuda No.39
Monumen Kapal Selam
1.8
mi
Jl. Panglima Sudirman
Pointed Bamboo Monument
1.9
mi
Jl. Bubutan
Kampung Lawas Maspati
2700 ft
Shopping Area
Hi-Tech Mall
1.6
mi
Jl. Walikota Mustajab
Surabaya Town Hall
1.3
mi
Peneleh Gg. VII No.29 - 31 Peneleh
Home H.O.S Tjokroaminoto
4600 ft
Kalimas Barat
Kalimas River
1.3
mi
Jl. Bubutan No 85 - 87
Indonesian National Building
4700 ft
Bridges
Suramadu National Bridge
1.6
mi
Public Building
Grahadi Building
1.6
mi
Jln. Taman Apsari
Joko Dolog Statue
1.7
mi
Jl. Genteng Sayangan no. 29-33 & 35A
Rumah Suci Bodhimandala
1.2
mi
Jl. Juwet
Taman Mundu
1.6
mi
Jl. Kusuma Bangsa no. 112-114
Taman Hiburan Rakyat
1.8
mi
Nearby
Kembang Jepun Street No.192
Red Bridge
1900 ft
Mall
ITC Surabaya
1800 ft
Restaurants
Pocoyo Pasar Atom
3100 ft
Jl. Bunguran No 45 Bongkaran
Bakso Majapahit
2000 ft
Jl. Majapahit
Leker's Surabaya
4100 ft
Jln. Pengampon no. 47
Reviews and Ratings
Feedback from previous guests about their experience.
86%
liked the hotel and would stay again
8.6/10
Great
Rooms
8.5
Location
9.2
Service
8.1
Dining
5.8
Guest reviews
8.6/10
based on 15 reviews
4.5
4.5/10 based on 2 reviews
Eric
United States of America,
January
2025
9.6/10
I had a wonderful stay at this hotel, which boasted a clean and modern atmosphere. The rooms were spacious and comfortable, making it easy to relax after a day of exploring. The location was fantastic, with quick access to the old center which added to the charm of my trip. While the dining options were decent, I found the breakfast could use a bit more variety. Overall, I felt I definitely got my money's worth despite some minor hiccups.
Rooms
9.0
The rooms were spacious, clean, and modern, which made for a relaxing stay.
Service
7.0
The service was good, but there were moments when I felt the staff could have been more attentive.
Location
9.0
The location was great, with the old center just a short walk away, allowing me to explore easily.
Dining
6.0
The dining experience was okay, but I wished there were more breakfast options to choose from.
Facilities
8.0
The hotel offered nice amenities, such as a pool that was well-maintained.
John
United States of America,
December
2024
8.4/10
I had a pleasant stay at the hotel, which offered a fantastic view from my room and was conveniently located near the beach. The amenities were nice, and the overall atmosphere felt luxurious. However, the dining experience left me wanting more in terms of variety, especially at breakfast. Additionally, I faced some issues with the Wi-Fi connection during my visit, which was a bit of a drawback.
Rooms
9.0
The room was modern and had a stunning view, making it a comfortable retreat.
Service
8.0
The staff was quite attentive and ensured my stay was enjoyable.
Location
10.0
The hotel was conveniently located near the beach, making it easy to enjoy the sun and waves.
Dining
5.0
Breakfast options were limited, and I wish there were more selections available.
Facilities
8.0
The amenities, including the pool, were well-maintained, adding to the luxurious feel of the hotel.
Alexander
United States of America,
December
2024
9.8/10
My stay at this hotel was quite pleasant overall. The rooms were clean and cozy, making it a comfortable environment after a long day. The location is fantastic, being just a short walk from the old center. However, I found the dining options a bit lacking, especially during breakfast. The amenities were decent but could use a few improvements to enhance the experience.
Rooms
8.0
The rooms were clean and cozy, which made for a restful stay.
Service
9.0
The service was attentive, and the staff went out of their way to assist.
Location
10.0
The hotel is perfectly situated close to the old center, making it super convenient for sightseeing.
Dining
5.0
Breakfast options were a bit limited, offering less variety than I expected.
Facilities
7.0
The facilities were pretty good, but I think they could use a bit more variety.
William
United States of America,
December
2024
7.8/10
I had a pleasant stay at the hotel, with clean and spacious rooms that offered a modern feel. The staff was accommodating and really made me feel welcome. However, the complimentary breakfast could use some variety, and I didn't find the Wi-Fi to be free, which was a bit of a letdown. The pool was great, and I appreciated the good value for my stay.
Rooms
8.0
The rooms were clean, spacious, and had a modern design.
Service
9.0
The staff was accommodating and friendly, making my stay comfortable.
Location
8.0
The hotel was conveniently located, making it easy to explore nearby attractions.
Dining
5.0
Breakfast options were limited, which was a bit disappointing.
Facilities
9.0
The pool area was well-kept and enjoyable for relaxation.
Peter
United States of America,
November
2024
8.0/10
This hotel has a wonderful atmosphere, with clean and spacious rooms that made my stay quite enjoyable. I really appreciated the child-friendly atmosphere, perfect for families. The restaurant offered delicious meals, though I found the breakfast selection could use some expansion. While it’s conveniently located, it's unfortunate that I had to pay separately for parking.
Rooms
9.0
The rooms were clean, spacious, and very comfortable, making it ideal for a relaxing stay.
Service
8.0
The staff was attentive and helpful, making the experience more pleasant.
Location
9.0
The hotel is conveniently located, with easy access to nearby attractions.
Dining
7.0
The restaurant served great meals, but the breakfast options were a bit limited.
Facilities
6.0
The amenities were decent, but the additional parking fee was a downside.
George
United States of America,
November
2024
9.0/10
I had a nice stay at this hotel, especially enjoying the clean and comfortable rooms. The staff was attentive and accommodating, making the experience pleasant. However, the dining options were quite limited, which was a downside. The facilities, including the pool, were well-kept, but there were some minor issues with the Wi-Fi service that could be improved.
Rooms
8.0
The rooms were clean and comfortable, providing a relaxing atmosphere throughout my stay.
Service
9.0
The staff was attentive and helpful, making me feel welcomed during my visit.
Location
9.0
The hotel is centrally located, making it convenient to explore nearby attractions.
Dining
5.0
The dining options were limited, and I wish there had been more variety available.
Facilities
7.0
The pool area was well-maintained, offering a nice spot to relax, but there were some issues with the Wi-Fi.
Richard
United States of America,
November
2024
8.2/10
I had a lovely stay at this hotel, which boasts a modern and spacious environment. The cleanliness was impressive, and I really appreciated the focus on comfort. On the downside, while the dining options were reasonable, they could use a bit more variety. Overall, it’s a great value for the amenities offered, especially considering the quality of the rooms.
Rooms
9.0
The rooms were modern, spacious, and incredibly clean, making my stay very comfortable.
Service
8.0
The service was prompt and accommodating, making me feel right at home.
Location
9.0
It’s conveniently located close to key attractions, making it easy to explore the area.
Dining
7.0
While the dining options were decent, I felt they lacked a bit in variety, especially for breakfast.
Facilities
8.0
The amenities were good, with a nice pool and a relaxing atmosphere.
George
United States of America,
November
2024
7.6/10
I had a decent stay at the hotel. The rooms were comfortable and clean, plus the location made it easy to explore the surrounding area. The service was satisfactory, though it could use some improvements. I really enjoyed the dining options, especially the local specialties, although the overall experience had a few hiccups. For the price, I felt like I got good value, but there were some areas that left me wanting more.
Rooms
8.0
The rooms were spacious and well-kept, providing a comfortable atmosphere for relaxation.
Service
7.0
Service was decent, with staff being polite but not always attentive.
Location
9.0
The hotel is conveniently located, making it easy to access nearby attractions and shops.
Dining
7.0
The dining experience was enjoyable, especially the selection of local dishes, but service was sometimes slow.
Facilities
7.0
Facilities were satisfactory, featuring a nice pool, though I expected a bit more in terms of amenities.
Charles
United States of America,
October
2024
9.0/10
I had a wonderful stay at this hotel with its beautiful beach just steps away. The rooms were spacious and modern, providing a comfortable retreat after a long day of exploring. The staff were always accommodating and made me feel at home. However, the breakfast left a bit to be desired, as there weren't many options to choose from. Overall, it was a great value for the price, especially given the amazing location.
Rooms
9.0
The rooms were spacious and modern.
Service
8.0
The staff were accommodating and made me feel at home.
Location
10.0
The hotel is right by the beach, making it convenient for quick access.
Dining
5.0
The breakfast options were quite limited.
Facilities
7.0
The amenities were nice, but I wish there was more variety.
John
United States of America,
October
2024
8.8/10
I had a lovely stay at this hotel. The clean and comfortable rooms were definitely a highlight, and I truly appreciated the friendly staff who always seemed eager to help. The location is fantastic, with easy access to the old center, which made my explorations enjoyable. On the downside, the dining options could have been better, especially during breakfast, which had limited choices. Overall, it's a solid place to stay if you're looking for good value for money, but I wish the dining experience had more to offer.
Rooms
9.0
The rooms were clean and comfortable, making my stay very pleasant.
Service
8.0
The staff were very helpful and attentive, which added to my overall experience.
Location
9.0
The hotel is conveniently located close to the old center, making it very easy to explore.
Dining
5.0
I found the breakfast options to be rather limited, which was a bit disappointing.
Facilities
7.0
The amenities were decent, but nothing stood out as exceptional.
Antonio
United States of America,
September
2024
8.6/10
I had a wonderful stay at the hotel. The rooms were spacious and comfortable, providing a relaxing atmosphere after a long day of exploring. The location was convenient and made it easy to visit attractions. However, the dining options were a bit lacking, and I wished there were more variety for breakfast. Overall, it felt like a good deal given the amenities and cleanliness.
Rooms
9.0
The rooms were spacious and comfortable, making me feel right at home.
Service
8.0
The service was prompt and attentive, which made my stay even better.
Location
9.0
The hotel was conveniently located, allowing easy access to various attractions.
Dining
5.0
Unfortunately, the breakfast options were somewhat limited, leaving me wanting more variety.
Facilities
8.0
The amenities were great, with a lovely pool area to relax in.
Perry
United States of America,
August
2024
8.2/10
I had a pleasant stay at this hotel, with clean and comfortable accommodations. The service was quite good, and the location was perfectly situated near all the attractions. However, the dining options left a bit to be desired, and the facilities, while nice, could have offered a bit more. Overall, it's a solid choice for a reasonable price, although the limited breakfast options were a drawback.
Rooms
8.0
The accommodations were clean and very comfortable, making for a restful stay.
Service
9.0
The service was attentive and courteous, which made me feel well taken care of.
Location
9.0
The hotel was conveniently located near various attractions, making it easy to explore the area.
Dining
5.0
The breakfast options were limited, which was a bit disappointing compared to my expectations.
Facilities
7.0
The facilities were nice, but I wish there were more amenities available to enhance the experience.
Mike
United States of America,
August
2024
9.2/10
I had a lovely stay at this hotel, with clean rooms that offered great comfort. The location made getting around super easy, with plenty to see right nearby. While the dining options were decent, I felt there could be more variety. Overall, it was a good value for what I paid, and I appreciated the modern amenities available.
Rooms
9.0
The rooms were clean and comfortable, providing a refreshing atmosphere after a day of exploring.
Service
8.0
Service was prompt and helpful, making my experience even more enjoyable.
Location
9.0
The hotel's location was convenient, close to the old center and attractions, which made it easy to explore.
Dining
7.0
Dining options were good, but I hoped for a bit more variety in breakfast choices.
Facilities
8.0
The amenities were modern and well-kept, adding to the overall experience.
Linda
United States of America,
August
2024
9.4/10
I had a lovely stay at this hotel. The environment was quiet and peaceful, making it perfect for relaxation. The rooms were spacious and modern, though they could use a little more attention to detail. The on-site restaurant offered a decent dining experience, but the breakfast options felt somewhat limited. Overall, it was good value for money considering the amenities provided.
Rooms
8.0
The rooms were spacious and modern, but a bit more attention to detail would be nice.
Service
7.0
The service was efficient, though there were moments when it felt a bit impersonal.
Location
9.0
The hotel is conveniently located, allowing easy access to various attractions.
Dining
6.0
The on-site restaurant offered decent food, but the breakfast options were somewhat limited.
Facilities
8.0
The amenities were good overall, making it enjoyable, but the pool area could use more lounge chairs.
James
United States of America,
July
2024
8.8/10
I had a great stay at this hotel, which is perfectly situated right near the city center. The rooms were spacious and modern, although the Wi-Fi connection could be better. The staff were incredibly helpful and created a welcoming atmosphere. The dining options were decent, but they could expand the menu a bit for more variety. Overall, it was a good experience, especially considering the reasonable pricing.
Rooms
8.0
The rooms were spacious and modern, providing a comfortable stay.
Service
9.0
The staff were incredibly helpful and made my stay very pleasant.
Location
10.0
The hotel is perfectly situated right near the city center, making it convenient for exploring.
Dining
7.0
The dining options were decent, though a bit more variety would be appreciated.
Facilities
7.0
Facilities were good overall, but the Wi-Fi connection wasn't ideal.